Privacy Policy
Effective date: February 21, 2026
IT Support Madison ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit itsupportmadison.com, submit a form, or communicate with our team.
Information We Collect
We may collect information you provide directly, including:
- Name, company name, email address, and phone number
- Details you submit through contact or estimate request forms
- Service interests, project scope, and related business information
We may also collect limited technical data automatically, such as:
- IP address, browser type, and device information
- Pages viewed, referral sources, and basic usage activity
- Cookie or analytics data used to improve site performance
How We Use Information
- Respond to inquiries and provide requested services
- Prepare proposals, pricing guidance, and onboarding recommendations
- Operate, maintain, and improve our website and service delivery
- Send operational updates related to your request or engagement
- Maintain records for compliance, security, and fraud prevention
Sharing Of Information
We do not sell personal information. We may share information with:
- Service providers who help us run business operations (for example, email or hosting)
- Professional advisors when required for legal, accounting, or compliance needs
- Authorities when required by law or to protect rights and safety
Cookies And Tracking
We may use cookies or similar technologies for site functionality and basic analytics. You can manage cookie preferences through your browser settings.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No method of storage or transmission is completely secure, so absolute security cannot be guaranteed.
Data Retention
We retain information for as long as needed to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.
Your Choices
- You may request access to or correction of personal information you submitted
- You may request deletion of personal information, subject to legal obligations
- You may opt out of non-essential communications at any time
Third-Party Links
Our site may link to third-party websites. We are not responsible for the privacy practices or content of third-party sites.
Children's Privacy
Our website and services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children.
Policy Updates
We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated effective date.
Contact Us
If you have privacy questions, contact us at:
- Email: [email protected]
- Phone: 608.222.3333
- Location: Madison, Wisconsin